Frequently Asked Questions
Are your soaps handmade?
Yes! Every bar is handcrafted in small batches using the traditional cold‑process or hot process method. I create each recipe from scratch — no premade bases and no pre‑formed soap. Because of this, you’ll get a truly hand‑crafted product with rich lather that cleanses without drying your skin.
Are your products “all‑natural”?
I focus on transparency, so I don’t label my products as “natural” (a term that isn’t regulated). While many of my soaps are scented with essential oils and colored with natural clays, I also use skin‑safe synthetic fragrance oils and micas for beautiful color and scent. If you ever have questions about specific ingredients, I’m happy to explain why I chose them.
Do you have a YouTube channel?
Not at this time. Producing videos would take time away from my family, but you can follow along for updates and behind‑the‑scenes content on Facebook, TikTok, and Instagram.
Do you offer wholesale pricing?
Yes! We offer wholesale opportunities for retailers and small businesses — you can view our wholesale catalog and details on pricing and order minimums.
Can I request a custom order?
Absolutely! Custom soaps are available for special occasions, such as weddings, parties, or gifts. You can choose the scent, colors, design, and even label details. Custom fragrance requests are also welcome if you’re buying an entire loaf.
Where does the name “Bar & Bar Soap Co.” come from?
The name comes from a fun play on words — a “bar” of soap and the idea of having a soap on a “bar” (like at a brewery, where these soaps were originally featured).
How is your soap different from store‑bought soap?
Many commercial soaps and body washes are actually detergents that strip away your skin’s natural oils. My soap is true cold‑process or hot process soap made from oils and lye, and it retains the natural glycerin that helps moisturize your skin. I’ve spent years perfecting my recipes so they cleanse effectively and feel great on your skin — without the harshness or dryness you often get from mass‑market products.
Can I make changes to an order after it’s placed?
Yes — just email barandbarsoapco@aol.com within 24 hours of placing your order, and I’ll do my best to update it for you.
When will my order ship?
Orders typically ship within 3 business days, and most go out the very next business day after purchase.
How much is shipping?
We ship via USPS.
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$4–$7 — First Class (depending on weight)
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$9 — Priority USPS
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Free domestic shipping on orders of $65+
Local pickup is available by appointment — just contact us to schedule.
What is your return policy?
Because our products are handmade, we do not accept returns. If there’s an issue with your order, please email barandbarsoapco@aol.com with photos within 48 hours of delivery, and I’ll work to make it right. Every bar is unique, and slight variations from the product photos are part of the charm of handcrafted soap.